Resolved -
Our analysis determined that a significant backlog of jobs had accumulated queue, which halted background task processing and impacted cloud storage sync. We addressed the issue by removing all stale jobs and increasing the worker capacity on March 12th, 01:00 UTC. While customers may continue to experience intermittent issues until the backlog is fully processed, the underlying issue has been resolved.
Mar 13, 01:09 UTC
Investigating -
A large backlog has accumulated in the queue, leading to degraded performance in asynchronous tasks, such as storage sync. Engineers are actively investigating the cause of the consumer lag and assessing the impact on dependent services.
Mar 13, 00:17 UTC